Product Analyst - 12m FTC Maternity Cover. WHO WE ARE Datapharm is a fast-growing technology firm and SaaS provider in the healthcare space. Our medicines information database, emc (electronic medicines compendium) is the UK’s most comprehensive, trusted and accessible source of information on medicines. We provide innovative solutions to support the Life Sciences and wider Healthcare sectors, serving more than 350 Pharma customers in the UK. THE JOB ROLE As a Product Analyst, you will play a crucial role in driving the success of our products through data-driven insights and strategic analysis. You will be responsible for conducting market research, analysing customer data, and collaborating with cross-functional teams to inform product development and enhancements. Your analytical skills will help identify opportunities for growth and improvement, ensuring our products meet customer needs and stay ahead of industry trends. This role requires a detail- oriented individual with strong communication skills and the ability to translate complex data into actionable recommendations. Please note this is a hybrid role where you will be required to visit our office in Leatherhead twice a week. WHAT YOU’LL DO Complete market research: study and understand industry trends, competition and target customer needs. These insights will be used to find new opportunities and contribute to product development. Collect and analyse data: understand user perception of our products – collecting customer feedback, studying user interactions with our suite of products. Collect and analyse qualitative and quantitative data from multiple sources such user feedback and product usage. Track and evaluate product performance: track key product performance indicators and product metrics over its lifecycle. Identify trends and patterns that suggest how well the product performs in market and assess product success. Understand product requirements: collaborate with relevant stakeholders to gather documents on product requirements and convert them into product specifications or user stories. Collaborate with cross-functional teams to help develop product marketing strategies and improve the user experience. Prepare reports and presentations: After thorough analysis, create detailed reports about the findings and prepare presentations. Visualise your findings in an easy-to-interpret manner. ABOUT YOU The following expertise and experience are : Bachelor’s degree in Business, Marketing, Data Science, or a related field. Proven experience as a Product Analyst or in a similar role. Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Proficiency in data analysis tools and software (e.g., Google Analytics, Excel, SQL, Tableau). Excellent communication and presentation skills. Ability to work collaboratively in a team environment. Detail-oriented with strong organizational skills. Knowledge of product management principles and practices is a plus. ABOUT DATAPHARM Datapharm is the leading medicines information provider in the UK. Our medicines information database, emc (electronic medicines compendium) is the UK’s most comprehensive, trusted and accessible source of information on medicines. emc is used by the NHS daily, lists more than 10,000 medicines and attracts a growing audience of over 50 million visitors per year. We partner with a wide range of professional and voluntary health organisations to improve health literacy and decision making about medicines for patients, carers, healthcare professionals and the pharmaceutical industry. WHAT’S IN IT FOR YOU? 25 days holiday per annum plus bank holidays. Life insurance. Private medical and dental plan. Pension contribution of 10% (after 12 months) Ongoing training in software, including accreditations. Discounts on gym memberships and discounts with retailers. A fun, supportive and inclusive culture – the opportunity to work with, and learn from, some great people. Full onboarding and support to be successful in your role. Our Mission As a commercial entity, we devote ourselves to improving the accessibility, effectiveness and excellence of healthcare product information. Our Values We Care for colleagues and customers by acting with integrity, responsibility, and mutual respect. We Collaborate to ensure a shared commitment to goals which are based on customer impact and success. We have the Courage to create positive change, be open to new challenges and learn new skills. Don’t meet every single requirement? At Datapharm we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with everything in the job description, we still encourage you to apply. You may be just the right candidate for this role or another within the company.