Title: IT Systems Engineer
Location: Chelmsford
Salary: £35,000 - £40,000
Days/ Hour of work: Monday - Friday, 09:00 - 17:00
The business
Our client is seeking a IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and maintaining a high level of user satisfaction. You need to be focused, analytical and forward-thinking. You will be based in their bight and open head office and will need be detail orientated, proactive and have great technical skills.
Benefits
On-site parking
25 days holiday, plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Monthly company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training
Responsibilities
Set up, configure, and manage network hardware, servers, and infrastructure.
Oversee system performance to ensure IT services remain operational and accessible.
Conduct regular system checks, perform backups, and manage patches.
Monitor networks and systems, coordinating with our NOC to ensure smooth operations.
Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly.
Keep users updated on the status of their tickets to manage expectations effectively.
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