Hays Technology is proud to be working in partnership with Stevenage Borough Council (SBC) who are looking to appoint a Senior Network Engineer to join their Shared ICT team.
SBC serves as the local authority for Stevenage, a vibrant town in Hertfordshire, England. Established in 1974, the council has been under Labour control since its inception, reflecting a commitment to community-focused governance.
Are you a tech-savvy professional looking to make a real impact in a dynamic local authority? This is your chance to play a crucial role in ensuring the reliability and efficiency of their IT infrastructure!
Why work for SBC?
* Innovative Environment: Be part of a forward-thinking team that embraces the latest technologies and best practices in IT.
* Career Development: They invest in their staff’s growth through training and professional development opportunities.
* Supportive Culture: Join a collaborative and inclusive workplace where your contributions are valued and recognized.
Position Overview: We are seeking a highly skilled and motivated Senior Network Engineer to join their dynamic ICT team. The ideal candidate will possess a strong understanding of the applications development life cycle, excellent problem-solving abilities, and the capability to work effectively under pressure. This role requires a blend of technical expertise, effective communication skills, and the ability to produce high-standard support documentation.
Key Responsibilities
* Provide advanced support for business-critical applications, ensuring high availability and performance.
* Collaborate with business customers, software suppliers, and colleagues to resolve complex issues.
* Manage incidents, requests, and change controls through the Service Desk.
* Develop and maintain support documentation to a high standard.
* Work independently and as part of a team within the wider ICT department.
* Utilize a clear and logical approach to problem-solving in high-pressure situations.
* Handle difficult situations calmly and professionally.
Technical Skills
Key Databases:
* Microsoft SQL Server 20xx
* SSMS
Key Languages:
* DOS
* PowerShell
* SQL
* T-SQL
Key Tools:
* Windows 10 / Windows 11
* Windows 20xx Server
* Office 365 including Power BI and SharePoint
* Microsoft IIS
* FTP / SFTP
Key Applications:
* Service Desk (handling of Incidents, Requests, and Change Controls)
Qualifications
* Degree or equivalent level qualification or experience.
* ITIL Foundation or equivalent.
* Minimum of 5 years of experience in application support or a similar role.
At Stevenage Borough Council, they don’t just create opportunities for their community to thrive; they are also dedicated to fostering a supportive and inclusive environment for their staff. To showcase this, they provide an extensive list of benefits:
* Pension: Local Government Pension Scheme
* Employee Assistance Programme Discounts
* Civil Service Sports Council: CSSC offers everyone who works at Stevenage Borough Council the opportunity to join a staff benefits scheme, giving access to a range of benefits including leisure activities, discounts on theatre, cinema and theme park tickets, and savings at High Street shops.
* Rail Season Tickets
* Employee Assistance Programme & Occupational Health
* Free Parking: The town centre multi-storey car park on St Georges Way is available to SBC staff and is a short walk to our offices in Daneshill House. There is also a staff car park adjacent to our Cavendish Road site.
* Trade Unions
* Ongoing personal career development
* SmartGo Stevenage: All Stevenage Borough Council staff are eligible to sign up for free to the SmartGo Stevenage scheme and access a wide range of discounts on buses, trains, bikes as well as wide-ranging discounts such as 7.5% off in Halfords.
* Free Eye Tests for Screen Users
* Health & Fitness: Discounted membership at Everyone Active includes Gym membership, Fitness classes, Free health checks, and much more…
Ready to Make a Difference?
If you’re excited about leveraging your technical expertise to support their community, then please click apply now with your up-to-date CV!
HAYS Technology are the retained consultants working in partnership with Stevenage Borough Council. To discuss the role and organisation in more detail please contact; Luca Casarano or Andrew Testa on 01908 870253.
Please note: All third party and direct applications will be forwarded to Hays Technology.
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