Duties and Responsibilities: To act as receptionist to whole of Estates and Facilities Department dealing with general enquiries and screening representatives etc Receive visitors, company representatives, contractors and other staff and direct them accordingly. To be responsible for signing in visitors and external contractors working on site ensuring those required carry out the contractors inductions and subsequent paper work. Ensure receipt and distribution of mail. To receive internal and external telephone calls and transfer to appropriate extension number. Deal with general and maintenance issues. Use and management of the estates department Planet FM software for the generating of work requisitions and assigning to the correct maintenance team via the electronic handheld devices. To operate office machinery, photocopier, scanner, badge printer, laminator, binding machine, digital camera etc. To assist in keeping records of staff sickness and leave. To assist in the administration of staff parking permits and their distribution and maintaining the staff car parking database. Maintaining adequate filing systems. To liaise with Estates and Facilities Managers in maintaining the monthly Estates and Facilities on-call rota. To assist Estates & Facilities Secretary with the arrangement of the Estates and Facilities staffs attendance at annual mandatory training sessions. To provide office cover during periods of annual leave and sickness. To be responsible for controlling stationery store to agreed levels, issuing and re-ordering as necessary. Upload, manage and monitor Estates & Facilities social media accounts To manage the Estates and Facilities inbox, relaying specific emails to the correct correspondence and actioning them in a timely manner. To issue call-outs to contractors when requested by members of the Team. Maintain good communication throughout the Estates and Facilities Department ensuring messages are relayed to management in a timely manner. Additional Information: Raising of all revenue requisitions upon authorisation to proceed Liaise with Procurement Department Receipting goods upon completion Security: Preparing and issuing Trust ID Badges and Door Access Cards in compliance with Trust protocol. Ensuring all documentation is completed and authorised prior to issuing of badges. Maintaining necessary communications with Human Resources Department.