We are hiring for an Administrator to join our business. If you love dotting the i's and crossing the t's, checking for accuracy and quality, then this is an opportunity to start your career within a busy Estate Planning team. Day-to-day you will be inputting and collating Will and Lasting Power of Attorney (LPA) supporting documents, opening and distributing incoming mail, scanning documents to solicitors, photocopying, managing stationery and timely dispatching client documents.
Responsibilities
* Inputting, collation and dispatch of Will and Lasting Power of Attorney (LPA) supporting documents.
* Fielding inbound customer calls for support and queries, and making outbound calls to provide customers with updates.
* Opening and distributing incoming mail, scanning documents to solicitors, photocopying and topping up stationery and ordering same.
* Fully supporting Estate Planners in timely and accurate dispatch of client documents as directed.
* Supporting Sales manager with ad-hoc administrative tasks as directed.
* Maintaining exceptional quality of work in order to meet agreed business targets and also to meet the Society of Will Writers (of which we are members) Code of Conduct.
* Liaising with key stakeholders to the business to maintain quality relationships.
Experience, Skills and Behaviours we value
* Accuracy and attention to detail is essential.
* Comfortable using Microsoft packages such as Word, Excel.
* Prioritising and organizational skills, working to deadlines.
* Supportive and enjoys working as part of a team.
* Good verbal and written communication.
* Committed to quality; highly compliant.
Benefits
* 23 days holiday, plus bank holidays. Rising to 28 days based on length of service.
* Additional holiday purchase scheme.
* 1 charity day.
* Enhanced pension contribution.
* Simply Health cashback plan.
* Life Assurance.
* Enhanced maternity and paternity.
* Plus many more!
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Staffing and Recruiting
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