Crane Hire Desk Controller
LOCATION: Southwater, Horsham West Sussex
Southern Cranes & Access are recruiting for a Crane Hire Desk Controller on a full-time, permanent basis. As the first point of contact, Hire Desk Controllers play a pivotal role in driving the success of our business by building strong customer relationships, understanding their hire needs, and ensuring we can meet them.
Role Responsibilities:
* Manage the hire desk and rehire processes, including maintaining and growing relationships with both new and existing clients across various industries.
* Coordinate hire desk operations, dealing with order processing, queries, scheduling, and developing rehire business.
* Check the availability of machinery and labour to meet customer needs.
* Set up customer hire contracts.
* Oversee the daily management of labour requirements.
* Provide exceptional customer service with a professional, friendly, and helpful approach, fostering strong relationships with both new and existing clients to ensure the smooth management of orders and repeat business.
Salary: Competitive and negotiable based on experience
Requirements:
* Previous experience on a hire desk.
* Good knowledge of mobile cranes and the plant industry.
Benefits include:
* Pension scheme.
* Critical illness cover.
* Simplyhealth Health Cash Plan.
* 22 days' holiday plus bank holidays.
* Death in Service Benefit.
* Mobile phone.
* On-site parking.
Who are Southern Cranes & Access Ltd?
We are a family-run business providing mobile crane hire, mobile tower crane hire, spider cranes, contract lifting, rotating and standard telehandlers, and powered access solutions since 1997. With our vast experience of the industry at every level of the business, we aim to provide our customers with a safe and reliable service every time. We operate in and around the Sussex, Surrey, Berkshire, and Hampshire regions, as well as London and the surrounding areas.
We offer comprehensive training to those who demonstrate a real desire and willingness to expand their knowledge and skill set.
We offer good rates of pay and benefits. Sound interesting? We would love the opportunity to talk further with you. Please send your CV and a covering letter to: jobs@southerncranes.co.uk
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday.
Ability to commute/relocate:
* Horsham, RH13 9AQ: reliably commute or plan to relocate before starting work (required).
Work Location: In person
Reference ID: Crane Hire Desk Controller
#J-18808-Ljbffr