Team Management Ensure that all staff within the team are suitably trained/released for training to allow them to undertake core roles and responsibilities Ensure that all staff are effectively managed within the agreed performance and quality framework Ensure that all staff receive timely and appropriate appraisals Ensure that all staff are managed in line with the sickness and absence policy Performance Management Be fully conversant with and ensure compliance with all corporate standard processes and policies including the Trust Access Policy and the Administrative Process Notes To be the first point of contact for administrative and waiting list management matters for own area Ensure that the clinical office effectively supports the clinical teams and patient pathways Liaise with the team and other departments to ensure that capacity is effectively utilised in line with the Clinical Administration Key Performance Indicators Ensure that the relevant PTLs and waiting lists are effectively managed in line with Trust policy and process Ensures that sufficient capacity is available to meet demand within the required timescales. Where there is insufficient regular capacity available then to ensure that suitable additional capacity is organised in a timely way. Ensure the effective development of any necessary local processes ensuring they do not run counter to standard policy and process Ensures that all clinical capacity is effectively utilised so making the most efficient use of available resource Ensure that processes are developed to ensure that Waiting Lists are an accurate reflection of patients waiting to be seen To support the process of managing clinical staff annual leave to ensure that services are appropriately covered, Co-ordinate an effective rostering and timetabling function for the office to allow the delivery of best practice booking pathways To ensure the keeping of effective records of all types of leave To co-ordinate the completion of relevant data quality reports For further details please see the attached JD & PS