Be responsible for ensuring all correspondence is accurately and appropriately presented using Trust standard templates in line with Trust policies & procedures. To be skilled and experienced in the full range of administration practices, software programmes and specialised functional terms. To be proficient with the knowledge of patient records management, including use of electronic patient record systems, supporting new users and directing them as necessary. To apply knowledge and experience to meet the needs of the clinical teams by completing non-routine tasks on a daily basis. To operate the Trusts telephony systems.