Sales Operations Coordinator
Monday - Friday 9am - 5:30pm
Hybrid working: 3 days in the office and 2 days from home. Flexibility may be required for home-working days based on business needs.
About the role
Kickstart your career with a role that puts you at the heart of our dynamic sales team! As a key player, you'll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you'll build great relationships with customers and teammates, ensuring every interaction is handled with care and professionalism.
Whether you're stepping into your first role after school or have a bit of experience under your belt, this is a fantastic opportunity to grow and develop your career. We're looking for someone confident, eager to learn, and ready to make an impact.
As a Sales Operations Coordinator you will…
1. Collaborate with the Sales and Sales Operations teams to deliver exceptional customer service
2. Manage and track sales opportunities through to completion
3. Process contracts accurately and efficiently
4. Respond to customer inquiries via email and phone, providing helpful, timely assistance
5. Build strong, trusted relationships with customers and internal team members
6. Log and track sales requests and orders on internal systems
7. Perform other administrative duties to ensure the smooth running of the Sales Operations department
In order to set you up for success we are looking for the following skills;
1. Experience in a customer service, sales support, or administrative role
2. Excellent customer service skills, with the ability to resolve issues effectively
3. Strong attention to detail and accuracy
4. A desire to learn
5. Great communication and interpersonal skills
Who we are;
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support over 30,000 active support contracts. Comms-care manages all aspects of IT lifecycle, from consultancy, design, and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.
Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote-based environment. We want associates with a strong desire to succeed. We offer a competitive base and benefits package.
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