1st Line Support / Helpdesk, 2nd Line Support / Helpdesk, 3rd Line Support / Helpdesk, Exchange Specialist, Firewall & Security, Helpdesk Manager, Infrastructure, Infrastructure Consolidation, LAN/WAN, Microsoft Infrastructure, Network Administrator, Network and Telecommunications, Network Manager, Office Communication Server / OCS, Server Administrator, Server Consolidation, Service Delivery, Service Desk Analyst 1-3rd Line, Storage Virtualisation, Support and Training, System Admin Technician Engineer, System Center Virtual Machine Manager, Systems / Support Analyst, Systems Management, Systems/Network Admin, TCP/IP, Technical Architect, Virtualization, Wireless Technologies
We specialise in the recruitment of high quality candidates in the Technology sector. We have an excellent opportunity for an IT Support person to join a growing firm in Surrey. The role holder will offer helpdesk and networking support.
£28,000 - £38,000 Dependent on Experience + Benefits
Surrey office based (Monday – Friday)
IT Support’s Core Duties
* Provide 1st and 2nd line support
* Support and install software and hardware
* Set up new users on the system and with relevant hardware
* Develop and train staff on IT security and awareness
* Support with incident management and response
* Provide support with projects and the installation of new systems
* Provide server support
* Provide support with WAN, LAN, wireless and telephone networking
* Offer cloud systems and platforms support
* Support with networking configuration and troubleshooting
* Support in the development of the virtualised infrastructure
* Maintain ERP solutions and existing programs
* Keep up to date with new technologies
IT Support’s Skills Required
* Experience providing 1st and 2nd line support
* Experience with M365 and Admin portals, Microsoft Exchange, Windows Server Environments, SharePoint, Active Directory, DNS, and MS Azure technologies
* Experience with video conferencing software
* Experience with bespoke ERP business applications
* Knowledge of KnowBe4 Security, Cisco Firewalls and routers, Sophos XG firewall (IPsec and SSL VPN), and Sophos endpoint and Central
* Experience with Hyper VM, and RDS virtualisation architecture
* Experience with TLS SSL certification enrolment
* Experience with Barracuda Backup
* Excellent communications and interpersonal skills
Are you enthusiastic about the IT Support job? Send us your CV in a Word format today
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