Salary 40,000 - 40,000 GBP per year
Requirements:
- As the successful applicant for the ERP System Support Analyst role, you will need to have a minimum of 2-3 years of commercial experience in an Application Support role at the 2nd Line level. Ideally, this experience will include support of an ERP system, such as SAP, JD Edwards, or an equivalent core business system. Knowledge of EDI processes and documents is important, and SQL experience would be highly beneficial. We are looking for someone with excellent communication skills and the ability to work effectively both independently and within a team.
Responsibilities:
- In the role of ERP System Support Analyst, you will provide expert support for our central applications, primarily focusing on the ERP system. You will troubleshoot issues, conduct root cause analysis, and escalate matters to the relevant Subject-Matter Expert when necessary. You will also develop and maintain documentation, train staff on new systems, and contribute to project plans. This position requires you to support our USA userbase, operating during their business hours from 2pm to 10pm (GMT). The role offers hybrid working flexibility, with office attendance required three days a week.
Technologies:
- ERP
- Support
- SAP
- SQL
More:
This is a fantastic opportunity to join our international manufacturing business as we continue to expand our in-house Technology function. We are proud to be partnered exclusively with a long-standing client in the manufacturing sector known for its award-winning culture and commitment to quality and innovation. As we grow into international markets, we are looking for someone locally based in Desborough to support our mission. The starting salary for this role is between £38,000 and £42,000, along with comprehensive corporate benefits.