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Role: Head of Finance
Location: Shoreditch (Hybrid - Tue & Thu Office Days)
Salary Bracket: £90K - £100K
For a decade, we've been on a mission to fix one of commerce's fundamental challenges: trust. In a world where distance and digital interfaces separate buyers and sellers, we're building the bridge of confidence that enables global trade to flourish.
Our Purpose & Vision
We're driven by a bold vision: a world trading with confidence. Through our "Trust Gap Zero" mission, we're systematically eliminating the uncertainty between merchants and consumers, empowering businesses to scale while maintaining the confidence of their customers.
Our Impact Today
* Trusted by the Best: As Shopify's #1 ranked review solution, we've earned over 38,000 five-star reviews from merchants who rely on us daily.
* Global Scale: More than 450,000 shops across 140+ countries use our platform to build trust with their customers.
* Massive Reach: We process over 70 million orders monthly, generating 2 million+ verified buyer reviews that help consumers make confident decisions.
* Organic Growth: We've achieved 50% year-over-year growth purely through word of mouth - no paid marketing or sales teams needed.
Our Global Presence
From our London headquarters, we've built a diverse team of 50+ trust-building pioneers. With customer support hubs in Saigon, Casablanca, and São Paulo, we provide 24/7 service to businesses worldwide, ensuring that trust never sleeps.
Why Now Matters
After 10 years of bootstrapped, profitable growth, we're not just participating in the transformation of the customer reviews space - we're leading it. Every verified review we generate is another step toward our vision of universal trust in commerce.
Join us to champion financial leadership at Judge.me
As Our First In-house Head Of Finance, You'll Take Full Ownership Of Our Financial Function. You'll Focus On Building Robust Financial Foundations And Driving Growth Through Data-driven Decision Making And Pragmatic Financial Processes. You Will Be Instrumental In:
* Leading and owning our complete financial strategy to maintain Judge.me's position as the profitable market leader in e-commerce trust.
* Building and implementing the financial infrastructure for our next phase of growth.
* Driving strategic initiatives as a key member of the ELT.
* Providing hands-on financial leadership to maximise our operational efficiency.
What Makes This Role Special
* Own the complete financial function of a profitable, bootstrapped market leader.
* Drive the transformation from consultant-led to in-house financial excellence.
* Join at a pivotal time as we scale our financial operations and capabilities.
* Shape the future of a company that's transforming e-commerce trust.
What You'll Do
Strategic Financial Leadership
* Build financial frameworks that support our strategic approach.
* Design financial processes that protect and enable our ability to achieve our mission.
Financial Strategy & Planning
* Champion a financial approach that supports both measurable growth and strategic investments.
* Build financial infrastructure that enables rather than constrains.
* Maintain our profitable growth.
Financial Operations & Controls
* Champion best practices in financial controls and compliance.
* Drive process improvements and automation initiatives.
* Support our evolution toward world-class financial operations.
Leadership
* Optimise our financial processes for maximum efficiency.
* Identify and implement opportunities for automation.
* Collaborate with department heads to refine budgeting and forecasting.
Business Partnership & Analysis
* Work closely across the business to drive revenue growth.
* Balance investment in growth with profitability targets.
* Drive decisions about resource allocation and ROI.
* Ensure seamless financial operations across our global presence.
Why This Role Matters
Judge.me is at an exciting inflection point. As the market leader in Shopify reviews, we're trusted by merchants worldwide to help build customer confidence. This role offers a unique opportunity to build and lead our financial function during a period of significant growth and evolution.
What You'll Bring
Must-Haves
* Proven track record leading finance teams in high-growth environments.
* Strong hands-on financial background with significant experience in:
o Financial planning and analysis.
o Management accounting.
o Financial operations at scale.
o Business partnering.
* Experience implementing and scaling financial practices.
* Track record of successful growth management in rapidly scaling organisations.
* Strong understanding of SaaS metrics and performance optimisation.
* Passion for both financial leadership and developing teams.
Nice-to-Haves
* Experience with:
o E-commerce or marketplace business models.
o Experience maximising UK R&D tax relief schemes and ensuring compliance.
o Understanding of UK tax relief frameworks.
o M&A and corporate development.
o Financial systems implementation (ERP, etc.).
Why Join Judge.me
Culture & Growth
Results-Driven Culture
We reward exceptional performance and are building a team that consistently pushes for better results.
Your Package
* £90,000 - £100,000 based on experience.
* 30 days holiday + bank holidays.
* Private health insurance (Vitality).
* Salary Sacrifice Schemes and Pension, Perks and Financial Wellbeing Support via Mintago.
* Brand new Macbook and tech setup.
Flexible Working
* Hybrid setup: 2 office days (Tues/Thurs), 3 remote.
* Modern Shoreditch office near Old Street.
* No overtime culture.
Join us in building the future of trust in commerce. Work on problems that impact millions while growing with a team that values both excellence and balance.
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