Facilities Assistant - £26,846 - London
One of the UK's largest charities is seeking an experienced Facilities Assistant to join their Facilities Team at their London head offices.
Key Responsibilities:
1. Assist the Facilities Team in maintaining a safe and welcoming environment.
2. Ensure that an excellent customer service experience is provided to all customer enquiries at Weston House.
3. Assist Senior Facilities Assistant with day-to-day running of the post room, including reprographic services, opening post, organising couriers and taxis, and liaising with staff, volunteers, and tenants regarding any enquiries.
4. Assist Facilities Manager and Senior Facilities Assistant with administrative tasks such as health and safety and any ad-hoc projects.
Ideal Candidate:
1. Previous experience in a similar Facilities role.
2. Ability to communicate clearly and effectively with all colleagues and external contacts.
3. Ability to respond appropriately to a wide range of callers/visitors.
4. Customer-focused approach to work.
5. Ability to deal with reactive situations in a calm and professional manner.
6. Ability to draft basic letters, emails, and Excel spreadsheets.
7. Ability to prioritise and organise own workload effectively.
8. Good working knowledge of Microsoft Office, including Word, Excel, and Teams.
9. Ability to deal with sensitive and confidential information.
10. Good numeracy skills.
Please note, this role is subject to safeguarding checks.
ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED.
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