Job summary As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role includes answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home to showcase its unique environment. Main duties of the job In this Admin Assistant role, you will be responsible for a variety of administrative tasks to ensure the smooth running of the care home. You will answer phone calls, manage files and records, and provide administrative support to the managers. Additionally, you will play a key role in creating a welcoming environment by meeting and greeting visitors, engaging with residents, and conducting tours for prospective clients and their families. About us Barchester Healthcare is a leading provider of quality care and support services in the UK. With a focus on delivering compassionate and person-centered care, the organization operates a network of care homes across the country. Barchester Healthcare is committed to creating vibrant and happy environments for both residents and staff. Date posted 19 October 2024 Pay scheme Other Salary £12.41 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1175103786 Job locations Barchester Healthcare Inverness IV3 8SD Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential The ideal candidate for the Admin Assistant role should have the ability to multitask, good computer skills, and a confident telephone manner. It is also essential that you are a people person who can take a genuine interest in the residents and their families. Person Specification Qualifications Essential The ideal candidate for the Admin Assistant role should have the ability to multitask, good computer skills, and a confident telephone manner. It is also essential that you are a people person who can take a genuine interest in the residents and their families. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Inverness IV3 8SD Employer's website https://www.barchester.com/ (Opens in a new tab)