Job summary We are looking to recruit a part-time (22.5 hours) Band 3 Administration Assistant to work with the Community Continence team based at Clarendon, Hebburn, on a temporary basis. The post holder will be one of a team of administrative support staff who provide essential administrative functions, whilst interfacing with clinical and administrative staff. The service is fast paced and you would be expected to carry out a variety of administrative tasks. Candidates must be able to demonstrate they have the ability to communicate effectively with people at all levels by telephone and in person. Excellent organisational skills, flexibility and time management are also essential. You should have excellent keyboard skills and a working knowledge of software packages. Working days will be Monday, Tuesday and Friday 8.30 4.30 Main duties of the job To provide an administrative service to the planned care team, supporting the provision of an efficient and effective service to patients, service users and staff within the Department Ensure accurate and timely updating and inputting of patient details, appointments and information into clinical record (EMIS). To provide a range of administration and clerical support including those resulting from telephone calls Responsible for processing supplies orders and keeping an accurate record of expenditure Communicate with all appropriate staff groups and agencies as part of the service requirements in an effective and professional manner. To effectively deal with telephone enquiries relaying information to team. Provide clinical information to support ongoing service development. To be a key member of the multi professional team About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy. The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated. Date posted 10 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Fixed term Duration 12 months Working pattern Part-time Reference number C9155-CMAC-1224-18-1 Job locations South Tyneside Primary Care Trust Windmill Way Hebburn Tyne and Wear NE31 1AT Job description Job responsibilities To coordinate the scheduling processes, for a directorate / number of specialties, on a day to day basis. To ensure that appropriate procedures and Trust Policies are adhered to at all times and that national standards and RTT performance targets are met. To comply with the Trusts vision, values and behavioural compact. PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Job description Job responsibilities To coordinate the scheduling processes, for a directorate / number of specialties, on a day to day basis. To ensure that appropriate procedures and Trust Policies are adhered to at all times and that national standards and RTT performance targets are met. To comply with the Trusts vision, values and behavioural compact. PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Person Specification Physical Skills Essential Developed keyboard skills Skills and Knowledge Essential Proven Interpersonal /communication skills. Effective written communication skills Data input skills Effective organisational skills Able to work without supervision Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook Desirable Use of Meditech PAS, NHS e-Referral System Experience Essential Vocational experience working in an NHS booking office Familiar with medical terminology related to elective referrals on RTT pathways Working in a customer focussed/service environment IT Skills and demonstrate experience in word processing, spreadsheets and databases. Qualifications Essential GCSE Maths and English C or above, or equivalent Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of: Prioritising patients using a waiting list Basic medical terminology linked to referrals for elective patients on RTT pathway Desirable Knowledge of Meditech Knowledge of Emis Person Specification Physical Skills Essential Developed keyboard skills Skills and Knowledge Essential Proven Interpersonal /communication skills. Effective written communication skills Data input skills Effective organisational skills Able to work without supervision Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook Desirable Use of Meditech PAS, NHS e-Referral System Experience Essential Vocational experience working in an NHS booking office Familiar with medical terminology related to elective referrals on RTT pathways Working in a customer focussed/service environment IT Skills and demonstrate experience in word processing, spreadsheets and databases. Qualifications Essential GCSE Maths and English C or above, or equivalent Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of: Prioritising patients using a waiting list Basic medical terminology linked to referrals for elective patients on RTT pathway Desirable Knowledge of Meditech Knowledge of Emis Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust Address South Tyneside Primary Care Trust Windmill Way Hebburn Tyne and Wear NE31 1AT Employer's website https://www.stsft.nhs.uk (Opens in a new tab)