Business Analyst
The role in context
Be part of a groundbreaking change in technology for healthcare research.
Join us in our cutting edge world class project; that serves to understand and improve the health outcomes of millions. You’ll need resilience, flexibility and initiative to navigate competing priorities and opinions. Ensuring evidence-based practice and strong governance you'll help guide us on the bleeding edge of new health data technology and processes. You must be motivated by long term goals, benefit to society, problem solving and creating a cohesive, supportive and collaborative working culture.
Core competency
The role of a BA, especially in a Sprint and Scrum environment is vital in maintaining stakeholder relationships and ensuring stakeholders feel engaged. Their role provides a facilitated route for two-way communication and translation between business wants, though problem and outcome identification, matched to the user stories and tasks the developers use to build a technical system.
The BA needs to ensure Sprint reviews and retrospectives are used to learn from mistakes, course correct, create user orientated products from feedback and ensure the Scrum team understand the purpose and outcomes of the project and programme and the attitudes and culture of the stakeholders in relation to their ability to define requirements and acceptance criteria.
Working closely with Product owners and the QA/tester, the BA must help develop Functional and User Acceptance testing as well as training programmes and materials.
The BA must liaise with the Programme Manager and Technical Architect(s) to flush out any dependencies, constraints, impacts and benefits, alongside flagging programme level risks, issues and assumptions. Where a hybrid programme containing iterative and waterfall methodologies is used, known deadlines and dependencies must be added to the Sprint plan and related Epic in advance.
Given the above the BA role requires demonstrable experience in using BPMN in Visio, MS planner, Azure dev ops, and generic cloud based PM tools.
General skills and competencies
In all areas the role holder should be able to plan, structure, deliver and problem solve independently or with consultation on a documented approach they have prepared.
The role requires demonstrable experience of using common BA techniques for evaluating business processes, cultures and stakeholder relationships:
* Planning, delivering and following up from a series of online and/or in-person workshops.
* Creating and/or translating a business case into benefits, epics and high-level user stories.
* Stakeholder identification, analysis and management.
* SWOT, PESTLE, CATWOE, CBA (Cost- benefit analysis) or ROI, (return on investment), BBS (Balanced business scorecard) KPIs, RASCI, SIPOC, SARAH (change model), CRUD matrix.
* Requirements definition through; elicitation, analysis, development and modelling using scenarios, storyboarding, process mapping, prototyping and collaborative structured focusing problem solving (prev. known as hothousing).
* Quantitative and qualitative techniques for investigating and documenting ASIS, transition and TOBE processes and states; including use of open questioning, listening skills, interview techniques, 5 whys and problem definition.