Role summary The Transformation and Development Manager will work with clinical and support teams within a Primary Care Network (PCN) to identify opportunity for and lead service improvements. The post holder will plan, coordinate, and directly support delivery of evolving projects across the PCN with a view to improving patient access, staff and patient satisfaction, optimising the use of technology and improving the efficiency and sustainability of general practice services. The post holder will work closely with staff working at practice and PCN level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop strong relationships with PCN member practices and will support the planning and delivery of improvements that will provide benefits both at individual practice level and at the level of the PCN. The post holder will work closely with the ICB Primary Care and Digital teams to ensure local transformation plans and activity are aligned to the ICB Primary Care priorities e.g. improving access and PCN development and the ICB Digital Strategy. - Developing Neighbourhood Teams - Facilitating same day urgent access - Optimisation of digital ways of working - Retention & development of multi-professional teams - Hardwiring the system to support change through Quality Improvement The post holder will work to coordinate with and bring in additional specialist expertise when required to deliver transformation plans, e.g., in analytics, evaluation, policy, IT systems, estates etc. The post holder will help to develop strategy related to transformation and improvement, aligning this with larger scale strategy and initiatives; but will focus their time on the planning, implementation and evaluation of practical improvements that make a difference to patients and staff, ensuring they address health inequalities and championing diversity and inclusion. Please the full job description attached.