Developing a portfolio of new direct Individual client accounts to ensure Individual, Team and Global targets are reached within the direct channel for Individual Business. The right candidate will have sales and pipeline management experience, will have a can-do attitude and an excellent phone manner Future Challenges: Expansion across geographic boundaries and into new operating environments enabling continual portfolio growth. What you bring • Inbound and Outbound calls - identifying own leads and opportunities • Prioritize opportunities based on probability to convert • Achieve monthly and annual sales targets • Pipeline management using Salesforce.com • Customer follow up and leads actioned within agreed SLA’s • Liaise with underwriting and Sales Support regarding missing or further information requested to complete the application process • Structure calls with respect to Customer demands and suitability, adhering to call quality audit process • Negotiation in conflict situations to achieve a win-win outcome • Solve problems and pro-actively establish client satisfaction • Continual training and education to keep pace with product modifications, industry trends/changes and sales knowledge • Foster positive relationships with relevant internal stakeholders, ensuring best outcome for the client • Learn to up/cross sell policies where possible • Participate in ADHOC projects and testing when required What you offer • Results driven • Perseverance • Highly customer-focused and strong service orientation • Strong interpersonal and communication skills • Ability to effectively communicate both verbally and in writing • Excellent problem solving skills • Highly motivated with a positive attitude and innovative • Ability to work under pressure and meet tight deadlines and service standards • Capable of prioritising work and working on own initiative • Strong organisational, time management and negotiations skills • Proven Sales Skills and Business Acumen