Operations Manager Package 55k-60k benefits My client based in the 5 Towns area of West Yorkshire is looking to recruit a Senior Business Support Manager to oversee several departments within the organisation principally customer service, sales & service. I am looking for a dynamic and detail-focussed manager to join my client a fast-paced and growing company who has been in business for over 40 years. The ideal candidate will play a crucial role in enhancing operational efficiency within a busy office that supports various other departments to include multiple sales departments, service and finance in a commercial environment. A strong background in IT systems, and process improvement is essential, vehicle or logistics or similar industry knowledge would be advantageous but not essential. Key Responsibilities: Process Improvement & Optimisation Analyse and improve existing business processes to enhance efficiency and productivity. Implement best practices and innovative solutions to streamline operations. Collaborate with multiple internal departments, sales, service and finance to ensure a high level of support Assist in financial reporting Support the sales team with operational processes, ensuring timely and accurate transactions. You need to have excelled in an all round managerial role and have a proven background in making process & business improvements. Key Attributes: Commercial Awareness: Understanding the business environment, including market trends, financial implications, strategic opportunities, competitor activities, and regulatory requirements, to make informed decisions that drive organisational success. Customer Focussed: Excellent interpersonal skills with the ability to analyse data and make informed decisions Strategic thinking: Ability to identify opportunities & threats and to make decisions aligned with company’s strategic goals Analytical mind-set: Strong problem solving skills with the ability to analyse data and make informed decisions IT Proficiency: Comfortable with various IT systems and software applications This is a business critical role and my client has asked me to find the best possible candidates. If this role aligns with your skills & expertise then I look forward to receiving your CV.