Customer Support Administrator, Nottinghamshire
Client: Kirkland Associates
Location: Nottinghamshire, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: b3be2a779625
Job Views: 8
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Our fantastic client has an excellent opportunity for a Customer Support Administrator to join their team in the Arnold area of Nottingham. You will handle customer queries, ensuring the highest standards of customer service, as well as providing effective administrative support to different departments.
Customer Support Administrator - The Role:
1. Dealing with customer queries and complaints over live chat, telephone, email, and social media.
2. Processing orders as well as administration of returns, refunds, or exchanges.
3. Managing Retail and Trade accounts to provide excellent end-to-end processes.
4. Communicating with other departments within the company for a prompt resolution of customer queries.
5. Updating systems and databases and producing reports as required.
Customer Support Administrator - The Candidate:
1. Customer service experience is essential.
2. Office-based experience is essential.
3. Computer literate.
4. Can work well under pressure in a fast-paced environment.
5. A flexible approach to cover shifts when required.
6. Excellent written and verbal communication skills.
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