Senior IT Engineer
Halstead, Essex (Hybrid)
£50,000 Basic plus benefits
James George Recruitment has partnered with a highly successful, global group of companies in their search for a Senior IT Engineer. The role has come about because the IT Manager that we introduced 2 years ago has been promoted to IT Director following his success in terms of growth and the efficiencies that he has made within his division.
As Senior IT Engineer, you will enhance the IT support across the group of companies. Our Client is a highly ambitious business, constantly striving for new areas of growth through start-ups, acquisitions, and new product offerings to appeal and add value to an ever-expanding audience.
Main Duties and Responsibilities:
As a highly motivated and conscientious individual, your main areas of responsibility will include:
* To support the continued roll-out and implementation of Orderwise including 3rd party integrations.
* To provide 2nd/3rd line support to end-users via phone, email, or in-person
* To escalate and work with third party suppliers and vendors to successfully resolve issues
* Resolve technical issues and assisting other members of the support team
Knowledge, Skills and Experience Required:
1. Proven experience as a 2nd/3rd Line Support Engineer or similar role
2. 5 years’ experience of using Microsoft SQL Server.