The Company
Our client is a market leader in the Engineering sector. Due to continued growth, they are looking to recruit an Engineering Service Coordinator.
The Role
* The role will provide coordination between the customer, suppliers, workshop and engineers.
* You will be responsible for coordinating and executing multiple service jobs to ensure they are completed on time, within budget and to the satisfaction of our clients.
* Oversee and manage all service jobs from initiation to completion.
* Ensure timely and effective communication with clients and team members.
* Work Closely with Manager to plan work through the workshop.
* Allocate resources and monitor progress to ensure timely delivery of services.
* Communicate and update clients on their orders
* Co-ordinate the selection and briefing of Engineers.
* Ensure required documentation is collated/ provided.
* Receive client calls/emails relating to service work.
* Provide quotes to clients for service and site work.
* Create timely and accurate client order acknowledgements.
* Create and maintain accurate job details in ERP system.
* Obtain supplier quotes and purchase materials/subcontracted services in relation to the service jobs.
* Maintain KPI’s relevant to service and site work.
* Maintain cost estimates for service work
The Person
* Will ideally have experience in a similar role within engineering or manufacturi...