About the role We are looking for a leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an exceptional experience across all MNH principal visitor admission sites. To excel in this post you will be motivated by delivering the very best customer service whilst striving to achieve stretching targets, you will actively promote ways for visitors to support MNH's in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation. A workplace that invests in you A competitive salary that increases each 12 months until you reach the salary maximum. Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year. Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement. Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues. Ability to apply for an unpaid career break after 3 years service. Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment. Making the Isle of Man your new home A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover You can visit our great cafes, bars and restaurants, and become part of the Island s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations. Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role. Things to note A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you. Please note a relocation package is not available for this role. Ready to apply? We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at P auline.wallMNH.im. To get the best out of your application, read our article on the important essentials you need to know before applying. Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapplygov.im .