Forest Park Caravan Site near Cromer is an Award-Winning Holiday Park nestled amongst 100 acres of outstanding Norfolk woodland and rolling countryside. We offer accommodation in our Wigwams Glamping Cabins, Tent and Touring Pitches as well as our privately-owned Static Caravans.
We are looking for a part-time Receptionist to join our friendly team at Forest Park who is enthusiastic, welcoming, courteous, and professional in dealing with all customer contacts. The successful candidate will need to have a flexible attitude to work, which includes working until 6pm during Peak Season and must be available to work weekends and bank holidays. Must also be able to cover holidays and sickness. Reception is open 8am until 4.30 winter, 8am - 5pm mid-season, and 8am - 6pm high season.
Due to the location of the Park, having your own vehicle would be beneficial.
Duties to Include
* Using the computer to process all information
* Organising booking enquiries, including inputting bookings into the system
* Checking in and out visitors on our Touring and Tent pitches and Wigwams, whilst ensuring all visitors have settled balances before receiving keys or being directed to their pitch
* Dealing with our caravan owners' queries
* Issuing receipts for all monies received, including gas, site fees, holiday bookings, and any other monies received
* Ensuring all maintenance issues/complaints are dealt with according to company policy
* Providing an end-of-day report for accounts, including reconciling cash/cheques/cards for each working day
* Maintaining the general cleanliness of the Reception Office
* Any other duties that the supervisor/senior management may ask you to carry out
* Helping in the shop as and when necessary
IMMEDIATE START AVAILABLE
Hours will depend on the time of season and will be a minimum of 8 maximum of 20 per week.
Job Types: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 8 – 20 per week
Benefits:
* On-site parking
Schedule:
* 8-hour shift
Experience:
* Reception/admin: 1 year (required)
Work Location: In person
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