A Support Worker is responsible for assisting individuals with various needs to live as independently and comfortably as possible. This role involves providing emotional, social, and practical support, as well as ensuring the safety and well-being of the individuals in your care. Support Workers may work with people who have physical disabilities, learning disabilities, mental health conditions, or other support needs.
Key Responsibilities:
Personal Care:
Provide assistance with daily personal care tasks such as washing, dressing, and grooming.
Support individuals with mobility and ensure they are comfortable at all times.
Assist with medication management, including prompting and administering medication as required.
Emotional and Social Support:
Foster positive, supportive relationships with individuals.
Encourage and assist with social activities and community involvement.
Offer emotional support and help individuals manage their mental health or well-being, providing a compassionate and understanding approach.
Promoting Independence:
Empower individuals to make choices and decisions regarding their care and daily routines.
Help individuals develop skills to live more independently, such as budgeting, cooking, or personal organisation.
Health and Well-being:
Monitor and report on individuals’ physical and mental health, ensuring that any concerns are communicated to relevant professionals.
Assist with appointments, ensuring individuals attend medical visits or other important meetings.
Safeguarding:
Ensure the safety and protection of individuals from harm, following safeguarding procedures.
Report any concerns regarding safeguarding issues, maintaining confidentiality where appropriate.
Documentation and Record Keeping:
Maintain accurate and up-to-date records of care provided and support given, ensuring compliance with legal and organisational standards.
Complete incident and accident reports when necessary.
Team Collaboration:
Work effectively as part of a multidisciplinary team, including liaising with healthcare professionals, family members, and other support staff.
Attend team meetings and contribute to the development of care plans and risk assessments.
Skills and Qualifications:
Essential:
Empathy, patience, and a non-judgemental approach to supporting others.
Strong communication skills, both verbal and written.
Ability to work flexibly and adapt to changing needs.
A caring and compassionate attitude with a focus on providing person-centred care.
Ability to work both independently and as part of a team.
Previous experience in a similar support or care role (desirable but not essential).
A valid DBS (Disclosure and Barring Service) check or willingness to obtain one.
Desirable:
NVQ or equivalent qualification in Health and Social Care.
Knowledge of relevant legislation, such as the Care Act 2014, Health and Safety regulations, and safeguarding protocols.
Experience in supporting individuals with specific needs, such as learning disabilities, mental health, or physical disabilities.
Working Conditions:
The role may involve shift work, including weekends, evenings, and potentially nights.