To be responsible for the day to day management of an efficient, effective and comprehensive secretarial and administrative support to the Directorate. To lead, coordinate and manage the A&C team within budget constraints To manage A&C recruitment, induction, probation, appraisal, disciplinary, training and personal development. To ensure that the A&C function meets national and local targets including waiting time targets Responsible for data quality associated with the administrative function of the Directorate To manage the directorate medical records library to support patient care through the timely availability of patient case notes to all users. Responsible for A&C issues associated with all front of house / reception and areas To assist the Directorate Manager in the collection, collation and presentation of information pertaining to all aspects of the service. To manage the design, implementation, monitoring and communication of service improvements and suggest new ways of working to improve efficiency and realise cost improvement targets. To ensure that Trust and Directorate objectives, policies and directives are communicated and implemented in a timely and appropriate manner to the A&C staff. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.