Looking for a project support officer with experience in obtaining cybersecurity compliance from key stakeholders and reporting on it!
Key skills required for this role
Project support, compliance
Important
Project support officer
Role summary
The Project Coordinator plans, coordinates, and schedules workstreams within a programme, supports a project or programme overall, or runs a project workstream in the area of Group, Infrastructure, or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to ensure the required cost, quality, and timescales are met, following the Technology Delivery Framework, supporting the end-to-end lifecycle of the project and the transition of changes into live service.
This role does not include managing other people.
Principal accountabilities
1. Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure.
2. Coordinate with business representatives to ensure requirements and design are clear and of a certain quality before delivery.
3. Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers, etc., for the execution of the project plan and schedule.
4. Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support.
5. Organise and run project meetings and "stand-ups" as required.
6. Apply Agile principles where possible.
7. Monitor tasks, milestones, and resources weekly against the project schedule.
8. Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements.
9. Keep track of a backlog of requirements and changes.
10. Produce progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate.
11. Financial awareness and tracking.
12. Manage suppliers: collect relevant data (quantitative and qualitative) for monitoring performance against targets. Liaise between customer and supplier organizations, highlighting improvements or escalations where necessary.
13. Execute project closure once all objectives are met.
14. Manage risks and issues using standard processes under guidance of the (Senior) Project Manager / Programme Manager.
15. Develop and maintain relationships with team members, managers, customers, and stakeholders, demonstrating openness and honesty.
This list of responsibilities is not exhaustive, and the individual may be required to undertake other activities within the scope of the role, aligned with their skills and experience.
The Individual
1. Experience coordinating elements of both Agile and waterfall projects in demanding environments.
2. Experience delivering small and medium changes using Agile methodologies.
3. Excellent communication skills, a team player, and influencer.
4. Strong planning, scheduling, issue resolution, and risk mitigation skills.
5. Organized, supportive of processes, flexible, and proactive.
6. Motivated, resilient, and able to remain calm under pressure.
7. Working towards Prince2 / MSP / Agile PM qualification.
8. User-focused and committed to understanding business needs.
9. Strong analytical skills, including data analysis and reporting.
Project Manager capabilities at SFIA Level 1 or 2:
1. Understanding of the Project Management lifecycle, both waterfall and Agile, with application skills.
2. Planning, scheduling, tracking, and tracing skills.
3. Stakeholder/Relationship Management skills.
4. Ability to lead a workstream.
5. Effective communication skills.
6. Relevant business knowledge, especially in Infrastructure, Group, or Clinical domains.
7. Knowledge of change management methodologies.
8. Familiarity with project management software such as MS Project.
Behaviours
PM specific behaviours
1. Customer-oriented, responsive, and collaborative.
2. Clear, concise, and articulate communication.
3. Organized, supportive of processes, flexible, and proactive.
4. Accountable and responsible.
5. Customer-centric, energetic, diplomatic, and focused.
6. Open, honest, trustworthy, and integral.
7. Influential, confident, and motivational.
8. Ability to build consensus and delegate effectively.
9. Open to learning from mistakes.
Role management
Matchtech is a STEM Recruitment Specialist with over 35 years of experience.
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