Solution47 Recruitment is seeking a Customer Service Manager for a client based in Sawston.
The ideal candidate will have experience managing a busy, vibrant office where no two days are the same.
As a Customer Service Manager, you will be responsible for overseeing teams of customer service representatives.
Duties include:
1. Answering customer questions and resolving problems
2. Setting team goals
3. Monitoring progress
4. Training staff members
5. Familiarity with using online chat facilities
The ideal candidate will have:
1. Customer service skills
2. Excellent verbal and written communication skills
3. Attention to detail
4. Self-motivation to use their initiative and innovate when required
5. Previous experience in a sales role
For more information, call us.
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