Job Summary
Ensures payroll and pension information is processed in accordance with procedures. Investigates enquiries and queries from employees and provides assistance and advice as required. Ensures that work is completed in line with payroll and pension timescales.
Main duties of the job
1. Discuss queries with employees by telephone and email.
2. Analyse payroll and pensions data to respond to employee queries.
3. Investigate payroll and pension queries.
4. Resolve employee benefits queries using data available.
5. Ensure payments are made to external benefits companies.
6. Input financial data into computerised and paper databases/systems; create financial spreadsheets.
7. Concentration required when inputting data, checking and reconciling information, making calculations and when answering queries from employees.
About Us
Your growth and personal happiness matter to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards. Wherever you work across our organisation, we look forward to welcoming you.
Date posted: 24 February 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £28,622 to £30,225 a year pa pr incl HCAS (outer)
Contract: Permanent
Working pattern: Full-time
Reference number: 396-NN-6991515-A&C-Z
Job locations: Kingston and Richmond NHS Foundation Trust
Galsworthy Road
Kingston upon Thames
KT2 7QB
Job Description
Responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person Specification
Desirable
* NHS Pensions experience or knowledge
* Knowledge of PAYE and National Insurance
Essential
* English and Maths GCSE or equivalent
* Payroll or Finance experience
* Keyboard skills
* Excel & Word
* Good attention to detail required
* Good communication skills
* Basic analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Kingston and Richmond NHS Foundation Trust
Address: Kingston and Richmond NHS Foundation Trust
Galsworthy Road
Kingston upon Thames
KT2 7QB
Employer's website: https://www.kingstonandrichmond.nhs.uk/
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