A client of ours in the Maldon area are recruiting a Receptionist to join their team. This is a part-time position working Saturday & Sunday 10.00am - 3.00pm and paying up to £13.00 per hour depending on experience.
Key Duties include but are not limited to:
Meet and greet customers, deliveries and sales enquiries as the first point of contact.
Delivering excellent customer service and creating a welcoming, warm and professional atmosphere within Reception.
Dealing with all enquiries both in person and over the phone to existing and prospective owners.
Carry out administrative duties, including scanning& filing.
Provide information on the Resort, such as services, site fees, on park facilities and local services/attractions.
Respond to calls, messages, and emails by responding or redirecting as appropriate, within a timely manner
Efficiently operate the Park telephone system, barrier, and parking systems.
Provide an efficient support service to resolve guest problems, gas bottle orders, maintenance issues/requirements etc.
Take payment for caravan owners' accounts and issue receipts.
Use Sage Accounting System to access customer accounts
Process post as required.
Receive sales enquires and develop potential sales leads.
Guide potential customers around the Resort and confidently show holiday homes for sale with knowledge of the caravans for sale.
Skills and Experience required to be considered for this Receptionist position:
Excellent customer ...