Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Woodlands Veterinary Group!
Location: Plymouth and Ivybridge
Contract: Permanent
Hours: 34 hours per week
Shift Pattern: Various shifts between 8.30am - 7pm Tuesday to Friday, and one in five Saturdays 8.30am to 1pm.
1. Tuesday - 8.30 - 7
2. Wednesday - 8.30 - 7
3. Thursday - 11 - 7
4. Friday - 8.30 - 2.30
5. 1 in 5 Saturdays.
About Woodlands Veterinary Group:
We are a large friendly team working across two sites dedicated to providing the best clinical care to our patients and outstanding customer service for our clients.
About the role:
Day-to-day duties of the role will include:
1. Answering phones and booking appointments
2. Responding to queries via phone, in person, and email
3. Registering new clients
4. Dispensing medications
5. Taking payments
6. Adhering to company policies and procedures to achieve key performance targets, client satisfaction, and engagement
7. Providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
1. Previous Receptionist experience is essential; veterinary experience is a plus!
2. Resilient with the ability to cope with potentially distressing and emotional situations
3. An excellent communicator with strong empathy
4. Excellent customer service skills and experience in dealing with members of the public
5. A positive attitude and excellent teamwork skills
6. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
1. Salary in line with the NMW
2. Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
3. Supportive and collaborative team environment
4. Staff discount scheme on Veterinary bills and products
5. A range of health benefits including private healthcare
6. Employee Assistance Programme and access to over 400 Mental Health First-Aiders
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves. We celebrate difference and ensure everyone feels able to deliver their best.
To apply for this position please click 'Apply Now'.
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