About the role
We’re looking for a Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be working in a fast-paced retail environment where no day is the same.
You will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be responsible for
* Leading and line managing a team of Shift Leaders and colleagues in one store, ensuring regular quality time with them on shift.
* Personally knowing all of your colleagues and understanding how people feel about working within your store through talking and listening.
* Role modeling a self-serve culture, using the tools available to resolve queries and encouraging your team to do the same.
* Ensuring colleagues are trained, have a warm welcome to One Stop, and are compliant in all aspects of pay and employment compliance.
* Maintaining the safety, health, and wellbeing of colleagues by supporting them to be at work.
* Reviewing the shape and capability of your team to ensure a future-fit workforce.
* Completing all people leadership tasks for your team including absence management and problem-solving.
* Recognizing team contributions and celebrating performance regularly.
* Understanding resource needs for your store and developing a diverse and inclusive talent pipeline.
* Managing all KPIs for your store and sharing ideas with other Store Managers to maximize growth and profitability.
* Being responsible for the operation of all services in your store including post office local, EvRi, and vending.
* Implementing business changes and new ways of working in your store.
* Resourcing your store within your labour budget to ensure compliance and candidate care.
* Ensuring customers have a great shopping trip and that the business benefits local communities.
* Coaching your team daily to deliver a great shopping trip and excellent retail store standards.
* Reviewing local competitor activity to understand threats/opportunities and turning insights into action.
* Leading a robust health and safety culture to ensure safety for customers and colleagues.
* Supporting your team with tasks such as serving customers and stock replenishment.
* Being the DPS/Premises holder and responsible for the sale of alcohol from your store.
* If this store has a Post Office Local, you will be responsible for operating and managing all Post Office processes; therefore, you will need to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role. If these checks fail, we will be forced to withdraw the job offer.
What’s in it for you
About us
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.
The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of products.
In addition to our comprehensive product range, many of our stores offer services to enhance the shopping experience.
One Stop is a subsidiary of Tesco, which acquired the stores in 2003. We operate as a separate business.
Core Purpose
Serving our customers, communities, and planet a little better every day.
Values
* Our customers are at the heart of everything we do.
* We treat each other how they like to be treated.
* We work together as one team.
* We make things easier.
At One Stop, we value our colleagues just as much as our customers, and part of this is the benefits we offer:
* 10% Discount in One Stop.
* 10% Discount Tesco & Tesco Cafe.
* 20% Discount on F&F Clothing in Tesco Stores.
* 10% discount at Tesco Mobile.
* 20% off car, pet, and home insurance at Tesco Bank.
* Discounted eye care through Vision Express.
* A range of discounts at Tesco Pharmacy.
* Discounted Simply Health cash plan.
* Colleague Deals and Discounts.
* Annual leave entitlement increases with length of service.
* Retirement Savings Plan.
* Life Assurance.
* Car Allowance (if applicable to job role).
* Private Medical insurance (if applicable to job role).
* Flexible working options available.
One Stop is a subsidiary of the Tesco Group but is operated as a separate business.
Community Involvement
As a convenience retailer, it’s important to us that our stores and colleagues are embedded within the communities that we serve.
Working at One Stop will allow you to support charities within your community.
Diversity & Inclusion at One Stop
Everyone is welcome at One Stop, and we're proud to be an inclusive workplace.
Learning & Development at One Stop
At One Stop, our vision is to create a learning culture where colleagues are learning every day.
Please Note
One Stop will only recruit individuals who have passed the school leaver’s age.
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