Flexspace is the UK’s leading provider of flexible workspace for small to medium businesses. We are seeking a Centre Manager for our Leeds site, with regular weekly travel to two other local sites. This role is ideal for a self-starter who values autonomy and enjoys building relationships with clients and colleagues. You will be provided with comprehensive induction and on-the-job training. Experience in property is not essential; determination, willingness to learn, and strong communication skills are key.
This is a full-time role, 39 hours per week.
Key Responsibilities
1. Profitability
o Conduct viewings within 48 hours upon request.
o Coordinate with Marketing to advertise vacancies and handle inquiries.
o Manage resources to meet sales, occupancy, and profitability targets.
o Maintain quality customer service standards among staff.
o Ensure vacant units are ready for viewing and occupancy.
o Work with credit control to chase debts.
o Engage with customers to retain tenants and identify opportunities.
o Minimize controllable expenses and wastage.
2. Ownership
o Coordinate with Facilities for supplies and maintenance.
o Implement Health & Safety policies.
o Identify site repairs, maintenance, landscaping, or estate management needs.
o Conduct high-level Health & Safety reviews to identify hazards.
3. People
o Build good working relationships with colleagues.
o Communicate respectfully across the organization.
o Improve processes and understand others' priorities.
4. Process
o Ensure occupancy records and documentation are accurate.
o Adhere to company policies and procedures.
o Stay informed on industry trends and local activity.
o Manage monthly invoicing, dispatch, and revenue collection.
o Collaborate with HQ for forecasting and budgeting.
o Keep CRM system updated with potential leads.
Skills, Knowledge, and Expertise
* Experience in property or facilities management (preferred but not essential).
* Valid driving license and access to a vehicle.
* Strong time management and multitasking skills.
* Excellent verbal and written communication skills.
* Interpersonal and presentation skills.
* Proficiency in MS Office and systems literacy.
We offer an annual performance-based bonus, 25 days of leave plus bank holidays, flexible working hours, and health benefits including an employee assistance program, 24-hour GP line, dental and optical support, and retailer discounts.
Flexspace operates over 50 sites across the UK, providing workshops, offices, storage, and flexible business units.
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