As a leading supplier of specialist nursing services to both the NHS and Pharmaceutical sector, our teams have helped to support patients in over 6,500 practices and 25 Hospital Trusts.
Due to the expansion of our team, we are seeking a Client Communications Co-ordinator to join us. Bring your expertise, skills and experience to help us deliver first-class healthcare services.
Practice Support (Appointment booking)
Accurately and securely deliver practice support within NSHIs services through contacting patients by telephone, to encourage them to attend for clinical review in line with practice request.
This will involve contacting patients who have failed to either respond to their invitation letter (DNR) or have failed to attend a booked review appointment (DNA).
This activity will help practices improve the % of patients attending the review clinics and allow their individual care to be optimised in line with the relevant national disease and/or locality guidelines. This intervention may ultimately lead to improved patient outcomes and reduced budgetary spend for NHS localities.
Practice Support (Remote Review Services)
Supporting NSHIs remote review services through the accurate and secure management of the required Calling Lists, Data Capture She...