R_282942 Client Manager – Cyber, Media and Technology
We are seeking a talented individual to join our Cyber team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
Are you interested in working within a highly skilled team that specialises in supporting the placement of specialist insurance policies for Marsh's Cyber, Media & Technology? Do you have keen attention to detail and excellent organisation skills? If so, we are currently looking to expand our team and are interested in speaking with top talent within the insurance industry.
You will provide support to Client Executives and Brokers, facilitate placement of policies and deliver excellent client service for Cyber, Media & Technology as well as contribute towards and meet internal targets in respect of: error reduction, quality checking, processing and more.
We will count on you to:
* Prepare Quotes, Market Reform Contracts and Endorsements (MRCs and MRCEs) and adapt these based on information received from our clients and input from the Client Executive/Broking teams
* Demonstrate knowledge of process steps, procedures and standards throughout the new business and renewal process of the Broking Placement cycle
* Support brokers to ensure compliance with current regulatory and company policy requirements
* Provide clear direction to Technical Servicing Teams through the Work Request Form (WRF)
* Review and respond to queries emanating from Marsh Operations and manage these to close in a timely manner
* To liaise and coordinate with Brokers and colleagues within Cyber, Media & Technology and across the wider organisation
* Arrange for new clients to be set up on our systems, monitor progress of on-boarding/due diligence of clients, intermediaries, and markets.
* Carry out research for more senior colleagues to enable them to inform client developments affecting various types of business
* Effectively plan and organise workload in order to meet business timescales
* Self-motivate in order to achieve desired results with regard to team, company and annual personal objectives
What you need to have:
* Insurance background desirable
* Professional affiliation/accreditations CII desirable
* Familiarity of London Market Placing Platforms e.g. PPL and/or Whitespace desirable
* Basic Excel skills required
What makes you stand out:
* Excellent attention to detail
* Strong interpersonal skills
* Proven track record of working under pressure
* Ability to cope with the cyclical nature of the business
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.