Position: Contracts Supervisor - Road Haulage
Location: Barnsley
Hours: 7am start - 40 hour week
Salary: £45,000 DEO
Our client is seeking an experienced Contracts Supervisor to oversee a major contract of theirs based in Barnsley. This role will suit an experienced Contracts Supervisor who has a solid Transport and Haulage background. You will be required to oversee the operation, financial performance, customer satisfaction, employee engagement and driver retention, all the while upholding their company values, policies and procedures to the strictest health and safety regulations.
Your key responsibilities as a Contracts Supervisor - Road haulage:
Overseeing 40-50 drivers
Interfacing between the client and transport team
Efficiently manage any service delivery concerns and failures, protecting the company/client relationships; full and immediate use of the TMS to record all exceptions
Monitor performance metrics and implement strategies for improvement
Ensuring all staff are sufficiently inducted and trained
Provide support and guidance to the transport team regarding contract management and operational issues
Liaising with customers and colleagues to ensure the operation runs smoothly and cost-effectively
Promote a 'customer first' approach and fully understand the customers' requirements and quality standards
Ensure micro-management of all costs including (but not limited to), vehicle and trailer costs, drivers hours, vehicle and equipment damage, insurance and fuel. Minimise vehicle empty running costs by working with the transport teams across the UK, utilising return load websites
KPI reporting and budget reports required by senior managementRequirements:
Proven experience in transport and haulage management
Proven experience in contracts supervision
Strong understanding of UK Transport regulations
Proficient in contract management software
String analytical and problem-solving skills
Understanding of O Licence obligations
The ability to exercise good leadership and people management skillsBenefits:
20 days Holiday (plus Bank holidays) rising to 25 days with service
Progression routes
Length of service rewards
Electric vehicle salary sacrifice scheme
Enhances occupational maternity pay
Life assurance
Retails discounts
Discounted gym membership
Health cash plans
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