Sales Account Manager - B2B Account Development and Customer Management
Technical Sales role selling into manufacturing, welding fabrication, and engineering solutions. Leicester HQ - Engineering Manufacturing SME
Office and Customer Site Based - Arrange and attend meetings at client sites (around 3 per week) and host client visits to the company's state-of-the-art production facilities.
200 Customer Accounts to manage and a mix of new sales, growth, and account management!
GBP35,000 Basic Salary plus GBP4,800 Car Allowance and GBP12K in Bonuses
and wonderful company benefits including excellent facilities and on-site gym.
Outstanding opportunity for a technical account manager or sales engineer to join a growing Midlands-based business!
We are recruiting an experienced B2B technical sales/account manager to work for this family-run business with great values, aiming to provide a positive environment for their employees where they can feel valued and progress in their careers.
Are you a driven and motivated salesperson with a background in engineering, construction, or manufacturing? Can you consistently meet and exceed targets while providing a high level of service to customers? This is a fantastic opportunity for a technically minded account manager looking to join a growing business and help take them to the next level.
Key Responsibilities:
Customer Management:
* Manage a pre-determined list of assigned customers, fostering long-term relationships.
* Develop a deep understanding of customer needs and propose solutions.
* Maintain accurate and up-to-date customer profiles in HubSpot (CRM system).
* Conduct regular customer meetings to discuss requirements, build trust, and secure repeat business.
* Convert leads into sales orders through effective communication and negotiation.
* Close sales deals and ensure customer satisfaction throughout the process.
New Account Development:
* Build new business relationships aligned with the sales strategy, securing new clients and achieving sales/margin targets.
* Develop account sales plans, including reports for senior management to meet annual forecasts.
* Work with marketing to facilitate lead generation and sales presentations.
* Collaborate with estimation to input to quotation creation, negotiation, and deal closure.
* Plan and execute account strategies to target new accounts using the CRM system.
Reporting & Analysis:
* Generate weekly and monthly sales reports, analyzing performance against targets and identifying improvement areas.
* Track sales trends to inform future strategies.
We are looking for:
* Proven ability to independently find and pursue customer leads in a B2B environment, ideally within the metalwork/mechanical engineering sector (minimum 4 years' experience).
* Strong understanding and application of the sales process for both new account development and customer management.
* Excellent communication, presentation, negotiation, and influencing skills to build trust and rapport with clients across all levels.
* Negotiation focused on profitability and controlling proposals/tenders.
* Experience working with medium and some larger customers including quality procedures.
* Strong problem-solving and decision-making abilities.
* Clear and concise communication skills for both customers and management.
* Proven ability to operate in a dynamic business environment.
* Preferred: Technical understanding of Mechanical Engineering (Laser Cutting, Fabrication, Finishing).
* Experience in Construction, Engineering, or Transport (Rail/Automotive) - desirable.
Excellent Benefits:
* Competitive salary: Negotiable based on experience.
* Car allowance.
* Life assurance.
* Great holiday entitlement with additional service-linked holiday.
* Onsite parking, staff canteen, and gym.
* Pension scheme.
* Employee Assistance Program.
Technical sales role for a wonderful family-run Midlands business. Applications over to INDHP.
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