Job Description:
Job Title: Global Payments Solutions Transformation Project Manager
Corporate Title: Vice President
Location: London, Bromley or Chester
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Payments Solutions Group
Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions means we consistently deliver exceptional results for our clients.
Do you want to be part of our award-winning team? We are proud to:
* Be a leading provider of treasury and cash management solutions
* Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500
* Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions
* Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services
We want to hear from you if you are:
* A highly-motivated individual
* Client-centric and can advocate on their behalf
* Capable of challenging the status quo
* Collaborative with peers and able to influence conversations with diverse points of view
* Innovative with forward-thinking ideas
Role Overview
You will be responsible for managing cross-functional and/or inter-departmental programs or projects for GPS products. Key responsibilities include representing Product Management interests and partnering with the business to deliver significant transformation initiatives impacting numerous business functions. Job expectations include overseeing one major project, as well as additional smaller projects, driving the project team to deliver targeted objectives, using appropriate tools to support project methodology, and acting as an interface to client-facing and other internal stakeholders.
Responsibilities
* Direct management of the planning, execution, and deployment of major change initiatives across GPS Product.
* Ensure that Product requirements and associated project decisions are appropriately identified, agreed, documented, and monitored to deliver business objectives.
* Oversee the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.
* Drive project plan actions as directed by senior executives.
* Manage risk due to change and proactively escalate issues, driving solutions to reduce risk and ensure transparency among stakeholders.
* Plan and organize projects using appropriate tools and techniques, including technology platforms used by client-facing employees, change management tools, and risk and issue management tools to ensure efficient project completion.
* Navigate across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision-making for efficient resolution.
* Develop, maintain, and report on an overall integrated delivery plan, raising risks, developing mitigation plans, and escalating issues to respective stakeholders.
* Ensure compliance with all Enterprise Change Standards and Corporate requirements, policies, and procedures.
What we are looking for
* Strong experience in end-to-end project management, ideally in transformation projects with end-user impact.
* Experience working collaboratively with a range of business functions, such as Technology, Servicing, Operations, Fulfilment, Marketing, Legal, and Compliance.
* Knowledge of Product Management and/or Product Development, ideally having worked closely with a Product Management function.
* Understanding of transaction banking solutions and varied client deployment models.
* Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, MS Project) and SharePoint.
* Strong decision-making skills with an assertive and proactive communication style.
* Excellent organizational skills and ability to handle multiple tasks to meet compressed deadlines.
* Enthusiastic, energetic, determined, and positive, able to work efficiently in a high-pressure, fast-changing environment.
* Ideally Project Management Professional Certified.
* Curious, self-starter, eager to learn, and comfortable working with a high level of autonomy.
Benefits of working at Bank of America
UK
* Private healthcare for you and your family plus an annual health screen to help manage your physical wellness.
* Competitive pension plan, life assurance, and group income protection cover.
* 20 days of back-up childcare and adult care per annum.
* The ability to change your core benefits and select a variety of flexible benefits.
* Access to an emotional wellbeing helpline and mental health services.
* Access to an Employee Assistance Program for confidential support.
* Ability to donate to charities directly through payroll, with the bank matching your contribution.
* Opportunity to access our Arts & Culture corporate membership program.
* Opportunity to volunteer in your local community.
Bank of America
Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees understand the expected standards of conduct. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on various grounds. We strive to ensure that our recruitment processes are accessible for all candidates and encourage candidates to inform us about any adjustment requirements.
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