We have an exciting opportunity for a Publishing & Content Assistant to join our dynamic Publications team within Tesco’s Customer Marketing division. This role is perfect for someone with a passion for delivering exceptional content, as well as a keen interest in innovation and creative marketing. You’ll work closely with internal teams and external partners to create world-class printed and digital editorial content that supports Tesco’s key marketing pillars and enhances the customer experience. This role offers the chance to be part of an innovative and fast-paced team, where you’ll help shape how Tesco communicates with millions of customers. Combining strategic thinking with creativity, you’ll contribute to the development of engaging content that builds loyalty, drives engagement, and delivers real business impact. You will be responsible for: • The planning of content to amplify and support the Tesco magazine and supporting publications (online and offline) - to include social media, and influencing and joining up our approach in channels such email, instore etc. • Managing the production of content for digital channels: this could range from a FB canvas, how to video, teasers and actual mini project management of certain business areas like F&F, Clubcard, CSR etc. • Leading on the day to day work to secure the seamless delivery of the printed and digital magazines, keeping contact with procurement, paper providers and print houses as well as managing the performance measurement for both printed and digital magazines. • Generating and nurturing loyalty through creating and engaging with social media interactions through on-going community management and proactively seeking out social opportunities • Engaging with customers in a simple, honest, energetic and human tone and surprising and delighting them with proactive, personalised gifts that strengthen their relationship with Tesco • Working closely with the content creation agency as well as internal teams to create printed and digital editorial content. • Building a strong relationship with our agency partners – managing the day-to-day relationship with our creative and media agencies to facilitate a high-performing, cross-agency team • Developing strong relationships with platform owners (e.g. Facebook, Twitter, Pinterest, Google) and team members within the Content Team. • Following our Business Code of Conduct and always acting with integrity and due diligence Key Responsibilities • Print & Digital Publishing: Ensure seamless delivery of Tesco’s printed and digital magazines, liaising with procurement, paper providers, and print houses. Monitor performance metrics to optimise future content. • Content Strategy & Planning: Plan and deliver content to support Tesco magazine and other publications across both print and digital channels. Collaborate with teams to ensure consistent messaging across social media, email, and in-store touchpoints. • Social Media Engagement: Manage areas of Tesco’s social media community with an honest, human tone. Identify opportunities to enhance customer engagement and build loyalty through proactive, personalised interactions. • Stakeholder Collaboration: Work closely with creative agencies, media partners, and platform owners (e.g. Facebook, Twitter, Pinterest, Google) to deliver high-quality, impactful content. Build strong relationships to drive innovation and performance. • Creative Oversight: Provide a critical eye for creative content and copy to ensure everything meets Tesco’s high standards for quality and relevance. You will need: The ideal candidate will have a strong understanding of content marketing and a creative mindset, combined with a customer-first approach and excellent project management skills. Key attributes include: • Content Expertise: Experience in creating and managing content across multiple channels, with a particular focus on social media. • Data-Driven Approach: Strong analytical skills, with the ability to interpret trends and translate insights into actionable ideas. • Project Management Skills: A proven track record of managing complex projects and delivering to tight deadlines. • Customer Behaviour Insights: An understanding of customer behaviours in the retail sector and how they’ve evolved over time. • Creative Judgement: A keen eye for design and copy, with the ability to review and refine content to ensure it aligns with brand standards. • Relationship Management: Strong interpersonal skills to build effective working relationships with internal teams, agencies, and platform partners. What's in it for you: We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility