Working hours: 35 Hours per week (Working weekdays and every Saturday) with flexible approach
Interview Date: To be confirmed
The Salvation Army, Cambridge Citadel operates a busy charity shop, which works to meet the needs of the local community and to raise funds for the work of the Corps. We are looking to appoint an Assistant Charity Shop Manager who will ensure the safe and effective management of the shop and will work to further the mission of The Salvation Army.
Key Responsibilities: The post-holder in the absence of the Charity shop Manager will assist with the running of the shop and assume responsibility for the management of the shop in the absence of the Manager. These duties will include managing staff and volunteers. Key responsibilities will include; ensuring the highest standards of customer care, assisting in the management of the daily operation of the shop including stock management and housekeeping, managing the security and accounting of cash, health and safety issues, administrative tasks, and the recruitment, training and supervision of volunteers.
The successful candidate(s) will:
1. Have proven interpersonal skills
2. Have previous experience in a charity shop/retail environment and in managing staff and/or volunteers,
3. Be able to work on their own initiative and in a team,
4. Enjoy working with people, and be able to deal tactfully with staff, volunteers and the public.
In addition, it is important that the candidate understands the needs of customers and has basic proficiency in Maths and English.
Candidates must also be committed to the values, aims and ethos of The Salvation Army. We require someone who is willing to be flexible to work weekdays and every Saturdays as part of the shop operation.