We'd love to hear from you if you’re: familiar and confident with various marketing techniques, including digital and social media experienced in writing and speaking clearly someone who puts people first, and understands why great customer service matters skilled in working with IT (including Microsoft Office) good at solving problems, and able to work on your own initiative good digital and social media skillswell organised and able to manage multiple priorities and varying pressures to meet measurable targets and deadlinesexperience with supervising and motivating volunteersCommunications & Marketing OfficerBased at Packwood House, you’ll support the marketing and communications across four properties, Coughton Court, Baddesley Clinton, Charterhouse and Packwood House but your main focus will be Charterhouse, although you may work at another site for meetings or to gather content. Each site consists of a historic house, formal gardens, and large open parkland, but each one is unique in its visit and offer.You'll join a community of people who love what they do, care about people and places and share the stories they hold. Our team are central to creating a brilliant visitor experience and we need you to add engaging and diverse marketing and communications to take it to the next level.This will be a flexible role over the week but most likely to be 2 days over Wednesday, Thursday, Friday, Saturday, or Sunday. It won't be a weekend day every weekend, but you will be required to work some weekends on a rota basis. We have an annual plan covering communications and marketing, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas. This will include defining advertising activities and creating promotional materials and updates (across all media platforms, including social media and web pages), writing and distributing press releases, crafting new content and representing us on location filming and broadcast media when you need to. You’ll also be taking the lead on the marketing and communications for a major roof project at Coughton Court.We're looking for someone who can help us reach larger and more diverse audiences for our places and our digital content. You'll work as part of a team to make sure that we're sharing the best stories we can, working closely with key property leads and consultancy. Spreading the word about places to visit in the great outdoors, and raising awareness of our conservation work is key to what we're about. You'll supervise 2-3 volunteers at different properties and you’ll also support where required with daily operations to assist in welcoming visitors to our properties.You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 23rd March 2025 Interview Date: 1st April 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 161775IRC161775SolihullFixed Term p/t (15 hrs pw for 18 mo)Ends: Mar 23rd 289.3 mi from DundeePeople who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Packwood House, you'll be responsible for letting people know about the place, and how they can visit. Packwood House, Lapworth, Solihull, B94 6ATCompliance.Eligibility to Work in the UK13.74 per hour