Rewards and Benefits on Offer; Career progression and training opportunities. Stable growing organisation. Permanent employment. Immediate start. Free Onsite parking. Streamlined interview process. MTrecs New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based in North Shields, with their plans for growth and expansion, by recruiting a permanent Service Coordinator to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. They will be soon entering a period of growth and expansion as a result of sustained product portfolio growth and are looking to build upon their well-established team to achieve their objectives. You will be joining a secure and expanding business with a varied working environment and a great team culture. If you are a Service Coordinator or have experience in an admin/planning focused role within Engineering/Manufacturing, please apply now for an immediate response. The Job Youll Do; Manage daily operations, ensuring high levels of customer satisfaction. Organise and monitor equipment repairs, liaising with the team to ensure timelines are met. Maintain scheduling and accurate records of agreements, inventory, and equipment status. Communicate effectively with customers regarding agreements, repair updates, and technical inquiries. Coordinate with the maintenance team to ensure all equipment is in good working order. Work collaboratively with the Sales and Operations teams to support client projects. Ensure compliance with health and safety regulations. Inputting data into Sage and maintaining records, as well as assisting with clerical duties such as filing and organising documents. Answer and manage incoming phone calls with professionalism and courtesy. Work collaboratively with interlinked businesses, supporting a wide range of day-to-day operations and ensuring seamless coordination between companies. Place and monitor orders with suppliers. About You; Proven experience in a similar role, preferably in engineering/manufacturing. Strong organisational skills with the ability to manage multiple tasks simultaneously, whilst prioritising your workload. Excellent communication skills in English, both written and verbal. Proficiency in MS Office and inventory management software. Strong organisational skills with attention to detail to maintain accurate records. Logical thinking skills for problem-solving in a fast-paced environment. A proactive, problem-solving approach with a strong attention to detail. Must be able to work alone as well as part of a team. ADZN1_UKTJ