Job Description
The role is responsible for effective end-to-end administration of designated Tenders/Request for Proposal (RFP) or Request for Information (RFI).
Key Responsibilities:
* Track, download, and upload files within customer-specific portals to ensure seamless documentation management.
* Collaborate with the sales team to prioritize the opportunity pipeline.
* Utilize available tools, templates, and processes for Tender project management.
* Conduct the first-pass of each proposal and questionnaire utilizing knowledge bases to develop business-compliant responses.
* Coordinate designated Tender projects and build positive relationships with Key Business Partners.
* Collaborate with cross-functional teams to ensure alignment and meet internal and external customer timelines.
* Ensure compliance with legal and customer requirements for tender submission.
* Lead project debriefings, analyzing issues or problems that occurred during the course of a project and applying lessons learned.
* Track opportunities and live tenders to report and improve win rates.
* Complete electronic archiving of documents in accordance with established criteria.
* Coordinate the Tender Implementation plan for awarded tenders to secure orders and drive customer satisfaction.
* Provide process training and regular updates.
Requirements:
* Bachelor's degree or equivalent work experience.
* Experience in customer service or Administration of Tenders.
* Experience in working in a cross-functional environment.
* Excellent organizational skills, able to lead a project with a given plan.
* Well-structured, self-directed, persistent, and goals-oriented.
* Knowledge in Excel & data manipulation and usage of web platforms.
* Excellent communication and interpersonal abilities to work in a Team Environment.
* Language: Swedish and English. Additional Nordic languages an advantage.
Work Conditions:
Standard work schedule (Monday-Friday). Office environment. Travel not exceeding 5%.