For over 100 years, we have provided care for extraordinary ex-servicemen and women of varying ages and needs, from those who served in WW2 to those who more recently served in Iraq and Afghanistan.
It is important for us to remember their extraordinary stories and that after their service has finished, Broughton House is where they call home.
You will be a part of our multi-disciplinary and enthusiastic team providing a variety of care to up to 64 veterans including holistic services, dementia care, general nursing and residential care at our purpose built state-of-the-art site in Salford, Greater Manchester.
Our unique approach is an inspiring vision to enable and empower the armed forces community to live with dignity and independence in ‘life after service’. Our aim is to provide our Veterans with a friendly, comfortable place to live.
About the role
We are seeking a customer-focused and self-motivated individual who wants to make a difference to people's lives. Reporting to the Chief Executive Officer and the Director of Care, the Hospitality Service Manager will proactively lead and manage the Hospitality Services in the Care Village for all non-clinical services including the environment, apartments, laundry, housekeeping, administration, and catering (including the dining experience). The HSM is an essential part of our team.
This is a key role that calls for experience in a customer-focused environment; a previous role in hospitality would certainly be an advantage. You'll also need excellent organisational skills and experience of budget setting and management. Strong IT skills including knowledge of MS Office packages will be essential too. When it comes to teamwork, you'll have the communication skills to collaborate with people across the organisation. Above all, you'll need natural people skills, a gift for building relationships and a strong commitment to equality and inclusion.
What we offer
* Salary: £36,000 per annum
* Annual leave: 25 days plus statutory bank holidays
* Paid DBS
* Training opportunities
* Pension scheme
* Heavily subsidised meals
* Staff recognition scheme
* Blue Light Card scheme
So, do you want to deliver high-quality and person-centred care in a friendly not-for-profit environment, in a state-of-the-art facility with an amazing group of residents? If so, then we'd love to hear from you.
Please note that we are not offering skilled worker visa sponsorship for this role.
No agencies please.
Broughton House Veterans Care Village is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
All successful candidates will be subject to screening including a DBS check and be able to provide at least 2 employment references including their most recent employer. All employees will be expected to adhere to company policies including Safeguarding.
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