Office Manager Hertfordshire | Manufacturing / Distribution Co | £40,000 benefits This well established manufacturing and distribution business is looking to recruit an Office Manager to join its busy team and play a key role in the smooth running of the office while working with many people in the business and coordinating with customers. Key tasks include: Work with both the customer service and sales functions as well as the responsibility for the smooth running of the office. Managing the Health and Safety of the office Managing the supplies for the smooth running of the office Managing telephone calls - Inbound and outbound Meeting and Greeting clients and visitors Filing and maintaining files in the filing cabinets Raising customer invoices Working with the Sales and Service teams Coordinating delivery and installation of the products Dealing with client queries promptly Assisting colleagues and provide administrative support Coordinating and booking in engineers to support customers Other general admin duties relating to the company Key traits that the successful candidate will have include: Strong Administration and communication skills Ability to talk customers through issues to resolution Ability to communicate effectively in writing, face to face and over the telephone with a wide range of clients and workers Ability to prioritise workload and multitask Ability to monitor and analyse workload to inform line manager of progress against targets Flexible approach to changing business needs The candidate will work day to day on the Salesforce CRM system so you will need to be proficient with this. This is an excellent opportunity to join a friendly local business and work in an interesting challenging role.