About the Role:
CK Group, a leading recruitment agency, is seeking an experienced Laboratory Instrument Support (LIS) Scheduler, on behalf of an industry-leading manufacturer of scientific instruments. This permanent position will be based at one of their client sites in Stevenage.
Your Responsibilities:
* Utilize the Computerized Maintenance Management System (CMMS) to assign, distribute, and schedule work orders for laboratory instruments, liaising with supervisors or third-party contractors as needed.
* Receive and verify customer work requests, entering information into the CMMS and issuing work orders to appropriate personnel.
* Schedule off-site calibration send-aways using the CMMS.
* Liaise with third-party contractors and procurement to ensure valid purchase orders are in place for non-contract work orders.
* Communicate with end-users and third-party contractors to determine work priorities and schedule service/reparations.
* Book site visits using client systems.
* Collaborate with the LIS Technical Administrator to prepare and distribute calibration labels according to documented processes.
* Maintain open communication with end-users regarding work order status until completion.
* Review and update CMMS records to reflect current equipment status.
* Escalate any issues or concerns in a timely manner.