Job Description
Head of Engineering ServicesLocation: York
Are you a strategic and hands-on leader looking to take ownership of engineering operations in a dynamic and fast-paced environment? We are seeking a Head of Engineering Services to oversee and drive the performance of our Field Engineering teams. This role plays a critical part in ensuring the delivery of high-quality installations, servicing, and maintenance while maintaining the highest standards of safety, compliance, and efficiency.
Why Join Us?
Leadership Opportunity - Take ownership of a critical function within a growing business.
Career Growth & Development - Play a key role in shaping the future of our engineering services in a high-growth business.
Impactful Work - Drive improvements, efficiency, and innovation within a fast-moving industry.
Collaborative Culture - Work closely with senior leaders to influence strategy and operations.
Key Responsibilities
* Champion a safety-first culture, ensuring compliance with all safety protocols, identifying risks, and implementing relevant training.
* Oversee engineering operations across multiple locations, ensuring high-quality service delivery in installations, servicing, call-outs, and additional works.
* Develop and implement standard operating procedures covering both technical and administrative functions to drive efficiency and consistency.
* Monitor quality control standards and performance metrics to ensure excellence across all geographical locations.
* Lead technical problem-solving initiatives, maintaining high engineering standards and regulatory compliance.
* Manage and develop the Field Engineering team, fostering a high-performance culture while ensuring efficient resource allocation.
* Proactively identify and drive necessary changes to align with business objectives, ensuring continuous service improvement.
* Collaborate with senior leadership, providing insights on operational performance and strategic initiatives.
Skills & Experience Required
* Bachelor's degree in Engineering, Operations, or a related field.
* Strong engineering background with experience in managing field-based teams.
* Ability to set strategic direction and structure within the department.
* Excellent planning, organisational, and problem-solving skills.
* Strong customer service with the ability to build lasting relationships.
* Financial acumen with experience managing budgets and cost controls.
Ready to take on a leadership role where you can make a real impact? Apply now and be part of our journey towards operational excellence!
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