Description
Are you ready to bring your organisational skills to a team that values precision, creativity and energy? We are on the hunt for an Administration Assistant who thrives in a fast-paced environment, takes pride in their work, and is eager to support a dynamic team!
Benefits:
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* Gym Flex*
* Access to Online Discount Sites
Key Accountabilities
* Input new claims and critical post activities to be actioned within a set time frame
* Distributing and actioning on emails and ensuring they are allocated to the right skill within the department with relevant workflows created
* Ensuring all Third Party Systems are used to gain relevant information and relevant tasks and activities actioned on behalf of the insurer
* Completing requests for files to be transferred to other areas of the business
* Identifying risk and notifying relevant individuals based on priority and risk for any potential litigation
* Phoning relevant parties to obtain relevant information for the file to be created and actioned
* Updating information on Keoghs' own claims management system from information received or taken from any client portal to which we have access
* Raising fixed fees through third party platform to ensure that our fees are paid in line with each insurer contract
* Ensure that all work is triaged and prioritised for each piece of correspondence
* Dealing with any urgent administrative work to ensure compliance with the SRA Standards & Regulations
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Experience, Skills and Qualifications
Prior knowledge, skills and experience:
* Minimum education standard of 3 GCSEs grades A-C or equivalent
* An ability to organise and prioritise tasks
* An ability to use own initiative
* An ability to work under pressure
* A team player
* An ability to maintain attention to detail when dealing with repetitive tasks
* Good literacy and IT skills
* Ability to work to deadlines
Personal Development
* This role gives new recruits an opportunity to learn about the work undertaken in a legal department and gain knowledge and skills associated.
* This role offers an opportunity to develop a range of skills under supervision.
* Administration staff are given the same opportunity to develop their career options within the team and Keoghs as all other staff.
* Further career progression will depend on the Administration Assistant’s aptitude and desire to move on to the next level within the team and/or company as a whole.
Competencies
* Effective Communication
* Prioritising and Organising
* Client Skills
* Adaptability
* People Skills
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do:
* We are connected
* We are dynamic
* We are innovative
* We succeed together
About Keoghs
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years, Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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