Are you a careful, organised and detailed worker? A team player happy working in a small team environment?
WE Talent are seeking a Loan Kit Assistant to help deliver a successful Loan Kit operation to clients across the UK.
Working alongside the warehouse and quality teams, you will be covering the following key responsibilities:
1. Manage Surgical Kits:
o Inspect and service implant and instrument kits after customer use, checking for missing items and damage.
o Ensure all relevant paperwork and system updates are completed for accurate and timely invoicing.
o Maintain and replenish kits for future use by replacing damaged or out-of-date items and keeping system records updated.
2. Demonstration Kits:
o Assemble and maintain demo kits to meet demand, replacing any missing or damaged items, and keeping system records accurate.
3. Compliance and Safety:
o Follow all safety procedures and wear necessary protective equipment when handling contaminated goods.
o Ensure compliance with company standards, including procedures and work instructions.
4. Coordination and Communication:
o Work closely with the team management to ensure kits are processed and shipped on schedule.
o Assist Customer Service with enquiries and ensure bookings are processed correctly.
5. Quality and Process Improvement:
o Participate in stock/inventory checks to ensure stock accuracy.
o Help resolve customer complaints, returns, and non-compliance issues, working with the Quality Assurance team.
o Continuously improve business processes and contribute to maintaining high standards through regular reviews.
Skills & Experience:
* Proven experience of working in a warehouse/stores or stockroom environment (goods in / dispatch).
* Strong communication and problem-solving skills.
* Experience of working in medical devices / loan kits is desirable but not essential.
* Knowledge of modern warehousing practices and proficiency in MS Word, Excel, and inventory management systems.
* Attention to detail, taking pride and ownership in your role.
We would particularly welcome applications from candidates who have worked in medical device / engineering / component manufacturing or distribution environments and are used to the attention to detail and accuracy required for the standards of work.
Don't delay, apply now.
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