Job Description The purpose of this role is to provide comprehensive administrative support to the sales team, including generating contracts, sourcing documentation for calculating termination fees, creating losing notifications, and addressing queries within specified SLAs. Salary: £22,308 per annum Location: Nelson Working Hours: Monday to Friday – 08:30 – 17:00 (37.5hrs) Key Responsibilites: Oversee and manage team mailboxes to ensure timely responses. Calculate termination fees and initiate tasks to align billing with service end dates. Create sales opportunities and support sales efforts. Distribute contracts via e-signature and coordinate with customers to ensure completion. Generate and place customer orders. Address and resolve contract-related queries and issues with rejected orders. Collaborate with the team to meet framework standards, SLAs, and KPIs. Compile reports with narrative explanations and insights. Perform any additional assignments as needed.